Proudly Serving Northeast Georgia Since 2003
Your Local HVAC Team, Built on Trust
Family-Owned. Five-Time Readers' Choice Award Winner.
For more than 20 years, ZAP Cooling & Heating has been helping families across North Georgia stay comfortable through every season. As a family-owned and operated company founded by Zack Presnell, we believe HVAC service should be built on honesty, quality workmanship, and treating every customer like a neighbor. From repairs and maintenance to complete system replacements, our local team is here to provide dependable solutions and a level of service you can feel good about.
HVAC Emergency? We’re Here 24/7.
HVAC trouble can happen at the worst possible time. When it does, ZAP is just a phone call away, ready to help get your home comfortable again.
History of ZAP
Meet ZAP Cooling & Heating
Why Choose ZAP
Homeowners and Businesses Across Northeast Georgia Choose ZAP!
Locally Owned, Community Centered
We’re proud to be a family-owned business based right here in Cleveland, GA. From Hall County to Rabun, we treat your home like it’s our own.
Fast, Friendly, and Fair
Whether it’s an emergency repair or a new system installation, we show up on time, explain every step, and no surprise hidden fees.
Expert Technicians You Can Trust
Our certified HVAC pros are highly trained, respectful, and dedicated to getting the job done right the first time — with clean work and honest advice.
Education Comes Standard
We believe informed customers make better decisions. That’s why we take the time to explain your options clearly — not push upgrades.
24/7 Emergency HVAC Service
Heating go out on a freezing night? AC quit on the hottest day of summer? We’ve got your back around the clock. Call or book online today!
Big-Company Perks, Small-Town Service
Enjoy flexible financing, top-brand equipment, and advanced HVAC solutions — all delivered with the personal touch only a local can offer.
20+ Years of Service
Areas We Serve
Family Owned & Operated for 20+ Years
Trusted Across Top Brands
Trusted Cooling & Heating Repairs for Every Make and Model
Financing For Your Next Service!
ZAP partners with OPTIMUS to bring you flexible financing to help you access affordable monthly payment options with the best available rates.Testimonials
What Your Neighbors in Northeast Georgia Think About ZAP
ZAP Cooling & Heating provides Home Service Solutions Across Northeast Georgia
Review Highlights
Customers consistently praise the knowledgeable and professional technicians who arrive promptly and handle repairs with remarkable efficiency, whether responding to emergency calls or scheduled maintenance. The team excels at communicating clearly—walking customers through their work with photos and detailed explanations, offering transparent options without pressure, and treating every client with genuine friendliness and respect. From the moment you call through completion, the responsive staff and exceptional service across the entire experience make customers eager to recommend and return.
Based on 569+ Reviews
Tech Zeke came out as part of the service agreement. He was prompt, courteous and professional. Went through our system and explained what was done and what might be needed going forward. Took pictures and sent estimates for each option that might fit our budget. Pleased with the service Zeke provided in today’s visit..
Dan Macko
2 days ago
They give us great service they've helped us update our whole system and I rely on them for the big service they provide.
I also like the fact that I get the exact same technician each time not that I don't like meeting new people I just really appreciate who I have, which is Tucker, he's the bomb!
Okay we also had Larry come out to do our vent cleaning he did a great job but I don't see another place to leave him a review so I'm just going to let you know I don't think we need it as often but I would want to stick with him too.
we greatly appreciate the service we get from Zap.
I also like the fact that I get the exact same technician each time not that I don't like meeting new people I just really appreciate who I have, which is Tucker, he's the bomb!
Okay we also had Larry come out to do our vent cleaning he did a great job but I don't see another place to leave him a review so I'm just going to let you know I don't think we need it as often but I would want to stick with him too.
we greatly appreciate the service we get from Zap.
Mary Ann Rovie
3 days ago
Customer service is important and Zap appears to focus on this
Mary Heinrich
3 days ago
Zeke was totally professional and very friendly. He explained everything to me. If you need any kind of service for your HVAC, call Zap.
Rachel Waddell
6 days ago
Zeke was not only punctual with the promised arrival time, but was professional in every way, worked quickly, and explained what he was doing as he worked. I highly recommend ZAP (and Zeke) based on my experience.
Michelle Collins
6 days ago
Will definitely be sticking with this company! Service was very prompt, clean, and thorough. The technician was friendly, explained everything, and also gave us pricing before doing further work. Would highly recommend.
Rain
7 days ago
Justin placed temp boots on to enter the house. Showed pictures of what he did and explained how the inspection was. Excellent
Pierre Heitfeld
1 week ago
Tech Zek came out as part of the service agreement. He was prompt, courteous and professional. Went through our system and explained what was done and what might be needed going forward. Took pictures and sent estimates for each option that might fit our budget. Pleased with the service Zek provided in today’s visit..
Dan Macko
1 week ago
Contact ZAP Cooling & Heating Today!
Need a quick repair, routine maintenance, or a new HVAC system? ZAP is ready to get the job done. Call today and keep your home comfortable through every season.